Guest Post – 4 Perks of Acquiring the Right Phone Service for your Business
Having the right phone service in your company is one of the must-have services for businesses. Remember not to base everything on their prices as there are gadgets and devices that have low quality even if they are priced high. There are also gadgets that are cheaper and more affordable but the qualities are better than expensive ones. Always know what makes a good telephone first before purchasing. On the other hand, here are the 4 perks in obtaining the right telephone service.
Accommodate all customers
The first advantage that you can have when you obtain the right phone service is the ability to accommodate all your customers. When having a business, it is very vital to make your customers feel that they are well accommodated. It is good to know that technology has evolved and created useful communication tools that, not only regular households, businessmen and large companies can make use of.
Basically, the right telephone service for a business features toll free numbers and virtual PBX systems. Toll free numbers in particular, are numbers that offer callers the ability to contact you without additional charges. Not even a single cent will be paid as you will be shouldering all the call expenses. There are also 800 numbers that are internationally available. This means that even customers from outside the country can call your office without paying any fee. With this, anyone can contact you for inquiries and orders. Moreover, with a virtual PBX system, you will able to operate your toll free number on multiple telephones.
Clear and strong communication
Having the right business phone service will also allow you to create a clearer and stronger communication capability not only with the outside world, but also within your company. Since you have a virtual PBX, you will be able to discuss matters with your co-employees without wasting time and effort of visiting them in their own stations.
For example, your office covers a 10-floor building. It would be time and energy consuming if you go to your boss whose office is located at the 9th floor when your station is at the 1st floor. With the right business telephone that has a virtual PBX, you can discuss matters with him through a call. What’s even good is that you do not need to subscribe to numerous telephone lines since you can utilize numerous telephones under a single line.
With the right phone service, you will of course have a more professional look. You can also opt to have a vanity toll free number. These numbers are customized as they are spelled out from the telephone dial pad. As an example, RingCentral as a vanity number would be 1-800-111-RING. With this, your customers would easily memorize your number.
Know customers’ suggestions and complaints
Last but not the least is the ability to know your customers’ suggestions and complaints. Since you have a toll free number and the capacity to accommodate bulk calls regularly through your business phone service, you will have the opportunity to have your own customer service center.
Through this, your customers can contact you if they need help regarding your products and services. Indeed, with the right phone service, you will not only have more sales and more possible customers but you can also improve your company as a whole.
Author’s Bio: Henry Conrad is a 29-year-old game developer from Albuquerque, New Mexico. Aside from gaming and being a tech junky, he also dabbles in creative writing, which allows him to create great storylines and backgrounds for his characters. Follow me on Twitter and join me in Google +